Before you can buy your glasses on our website, you will need to have a copy of your prescription.
If you do not currently have a prescription or your last eye test was more than 2 years ago (or more than 1 year ago if you are 70 years old or over) you can still browse through our selection of frames and lenses now, and come back to our website to place an order once you have taken an eye test.
This is how it works:
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If you don't have a current prescription, have your eyes tested at your local opticians and ask for your prescription.
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By law, every optician is obliged to give you a written copy of your prescription at the end of your eye test. The optician may well try hard to get you to buy your glasses from their shop but you do not have to do this if you do not wish to. If you have mislaid your prescription simply ask for a copy.
We recommend that you ask your optician to include your pupillary distance on your prescription - this is the distance between the centres of the pupils in each eye and is usually expressed in millimeters. Knowing the exact distance between the customer's eyes helps the optician to ensure that the centre of each lens is aligned exactly with the centre of the customer's pupils. Although we recommend that you ask for this measurement when you have your eye test it isn't a major factor at lower strength prescriptions.
For more information on pupillary distance click here
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Choose your frames and personalise your lens requirements on our website.
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If you are not sure what frames to select you can refer to advice on style within our website which will help you choose a frame style and colour that looks good on your face.
When you have found a frame that you like make sure you check the frame dimensions before you buy it to ensure it will be a good fit.
Using our sophisticated fitting room you can also try our frames online by uploading a photograph of yourself from your computer. That way you can see what you will look like in a range of different styles and experiment with various shapes and colours - all from the comfort of your own home!
You will also find plenty of information on various lens options when ordering, including coatings, tints etc.
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Enter your details and submit your prescription information.
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You can submit your prescription information via one of the following ways:
- by entering your prescription details onto our online form
- by scanning a copy of your prescription and attaching it to your order
If you are not sure about some information on your prescription you can enter your details onto our online form AND attach a scanned copy of your prescription to your order.
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Complete your order by paying online.
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We accept most types of credit and debit cards including:
- Maestro / Switch
- Visa / Visa Debit / Visa Electron
- Mastercard
- Solo
We also accept payments from PayPal account holders.
For more details about our secure payment methods please visit www.sagepay.co.uk and www.paypal.co.uk. These are our chosen payment service providers and they offer our customers the highest levels of security available when placing orders online.
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Your glasses will be manufactured in an optical laboratory according to your details.
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All orders will receive immediate attention and are often processed on the same day. We only source frames and lenses from laboratories whose work complies with applicable British standards.
All our glasses are CE marked for quality and meet the requirements of all relevant European legislation. They are simply the same as what you would expect in all High Street opticians, except here you will PAY LESS and SAVE MORE!
All prescriptions will be checked by an experienced manufacturing optician before any glasses are made and we will contact you if we notice anything unusual.
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Your glasses will be sent to you 1st Class via standard Royal Mail packet post or AirMail if outside the UK.
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We aim to deliver all orders within 10 days, although as with any mail order company we do ask that you allow up to 28 days for delivery, subject to the complexity of the prescription and coatings.
Your glasses will be sent to you 1st Class via standard Royal Mail packet post or AirMail if outside the UK. The glasses' packages fit through most letterboxes, so you should not have to be in to receive them when they arrive.
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Please note that at present we only supply single vision lenses and not biofocals or varifocals. We can supply spectacles to prescriptions with maximum distance sphere of +/-8.00 dioptres and maximum power of any cylinder +/-4.00 dioptres.
