We are a UK based online provider of high quality prescription glasses and sunglasses directly to the customers worldwide. 

High Street opticians in most countries have overpriced their products for years, making high profits on each pair of glasses.  New product development in recent years has resulted in spectacle lenses being thinner, lighter and flatter, with significantly improved coatings.  These improvements have helped opticians persuade customers to upgrade their spectacles - but at a price! 

Glasses International are here to help by providing the same products as an average High Street optician but up to 70% cheaper.  Our aim is to make life easier and more convenient for people who wear glasses and to give them more choice and value for money.

These days eyewear isn't just a medical device, it's also become a desirable fashion accessory.  Many people change their frames in the same way as their shoes or clothes, with different colours and styles for different occasions.  Did you know that Parisian woman own, on average, 7 different pairs of spectacles?  However, some people still hesitate to buy more than one pair of glasses because of the prohibitive cost. 

We believe that everyone deserves to have as many pairs of glasses as they desire - a couple of understated frames for work and a couple of fashionable ones for going out, perhaps?  Or you may be one of those people who keeps forgetting their glasses - so why not have one pair at home, one in the car and another one at work?  At these prices, why not? 

If the concept of buying glasses online is new to you, you're in for a great surprise, and you're going to save a lot of money, too!  Try it and you'll never look back - that we can promise!

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Click on one of the links below for more  information:

How it works...

Why are our prices so competitive?

Read about our 100% money back guarantee here.

Before you can buy your glasses on our website, you will need to have a copy of your prescription.

If you do not currently have a prescription or your last eye test was more than 2 years ago (or more than 1 year ago if you are 70 years old or over) you can still browse through our selection of frames and lenses now, and come back to our website to place an order once you have taken an eye test.

This is how it works:

• If you don't have a current prescription, have your eyes tested at your local opticians and ask for your prescription.
  tell me more...

By law, every optician is obliged to give you a written copy of your prescription at the end of your eye test.  The optician may well try hard to get you to buy your glasses from their shop but you do not have to do this if you do not wish to. If you have mislaid your prescription simply ask for a copy.

We recommend that you ask your optician to include your pupillary distance on your prescription - this is the distance between the centres of the pupils in each eye and is usually expressed in millimeters.  Knowing the exact distance between the customer's eyes helps the optician to ensure that the centre of each lens is aligned exactly with the centre of the customer's pupils.  Although we recommend that you ask for this measurement when you have your eye test it isn't a major factor at lower strength prescriptions.

For more information on pupillary distance click here

• Choose your frames and personalise your lens requirements on our website.
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If you are not sure what frames to select you can refer to advice on style within our website which will help you choose a frame style and colour that looks good on your face.

When you have found a frame that you like make sure you check the frame dimensions before you buy it to ensure it will be a good fit.

Using our sophisticated fitting room you can also try our frames online by uploading a photograph of yourself from your computer. That way you can see what you will look like in a range of different styles and experiment with various shapes and colours - all from the comfort of your own home!

You will also find plenty of information on various lens options when ordering, including coatings, tints etc.

• Enter your details and submit your prescription information.
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  You can submit your prescription information via one of the following ways:

  • by entering your prescription details onto our online form
  • by scanning a copy of your prescription and attaching it to your order

  If you are not sure about some information on your prescription you can enter your details onto our online form AND attach a scanned copy of your prescription to your order.

• Complete your order by paying online.
  tell me more...

We accept most types of credit and debit cards including:

- Maestro / Switch
- Visa / Visa Debit / Visa Electron
- Mastercard
- Solo

We also accept payments from PayPal account holders.

For more details about our secure payment methods please visit www.sagepay.co.uk and www.paypal.co.uk.  These are our chosen payment service providers and they offer our customers the highest levels of security available when placing orders online.

• Your glasses will be manufactured in an optical laboratory according to your details.
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All orders will receive immediate attention and are often processed on the same day. We only source frames and lenses from laboratories whose work complies with applicable British standards.

All our glasses are CE marked for quality and meet the requirements of all relevant European legislation.  They are simply the same as what you would expect in all High Street opticians, except here you will PAY LESS and SAVE MORE!

All prescriptions will be checked by an experienced manufacturing optician before any glasses are made and we will contact you if we notice anything unusual.

• Your glasses will be sent to you 1st Class via standard Royal Mail packet post or AirMail if outside the UK.
  tell me more...

We aim to deliver all orders within 10 days, although as with any mail order company we do ask that you allow up to 28 days for delivery, subject to the complexity of the prescription and coatings.

Your glasses will be sent to you 1st Class via standard Royal Mail packet post or AirMail if outside the UK. The glasses' packages fit through most letterboxes, so you should not have to be in to receive them when they arrive.

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Please note that at present we only supply single vision lenses and not biofocals or varifocals.  We can supply spectacles to prescriptions with maximum distance sphere of +/-8.00 dioptres and maximum power of any cylinder +/-4.00 dioptres.

> browse GLASSES frames now <
> browse FASHION SUNGLASSES now <
> browse PRESCRIPTION SUNGLASSES now <

You might be surprised but we use the same materials and laboratories (based in the UK) used by High Street opticians.  But because we do not need expensive shop premises, sight-testing equipment, warehouses or large numbers of staff, we are able to drastically reduce our costs - and pass the savings on to you!

We do not offer advice relating to optical issues, we simply make high quality glasses according to the prescription you give to us.  And because the prices are so much lower than at the traditional optical store - you can now afford as many pairs as you like!

> browse GLASSES frames now <
> browse FASHION SUNGLASSES now <
> browse PRESCRIPTION SUNGLASSES now <

NEW CUSTOMERS

Win a £50 voucher to spend on a pair of glasses from us!

Register on our website to be automatically entered into our monthly prize draw where you can win a £50 voucher to spend on your next pair of glasses or sunglasses, as part or full payment.

> click here to REGISTER now <

Please note:
We WILL NOT share your information with any third parties and WILL NOT bombard you with emails!

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FEBRUARY's lucky winner is... Dorota S. from Sopot (Poland)
Well done Dorota!

EXISTING CUSTOMERS

We are in business because of loyal customers like you.  Therefore, as a way of rewarding our customers we run a monthly competition which involves winning a FREE PAIR OF GLASSES!

Every customer who places an order with Glasses International gets entered into this competition automatically.  Once a month we randomly pick a winner who will be able to choose a frame and lens specification up to the value of their last order.

This means that every month one lucky person will have the chance to get an extra pair of glasses (or sunglasses, if you prefer) absolutely FREE!

> browse GLASSES frames now <
> browse FASHION SUNGLASSES now <
> browse PRESCRIPTION SUNGLASSES now <

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FEBRUARY's lucky winner is... Mark H. from Chesterfield (UK)
Well done Mark!

We believe that like most of our customers, you will be delighted with your new glasses.

However, we feel that our customers' satisfaction is imperative for our success and we also appreciate that buying products online requires a high degree of trust.  That is why we offer a 21 day money-back guarantee.  If for any reason you are not completely satisfied with your glasses you may return them within 21 days beginning from the date we dispatch your goods for delivery, as stated on your invoice.

When you return your glasses to us you can either receive a full refund or exchange the glasses for another pair.  All we ask is that the goods returned are unused, in the original undamaged packaging and complete with the original invoice.

If this is not the case and only some of the original goods are returned, or if it is clear that some of the goods have been used, we reserve the right to proportionately reduce the level of the refund.

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Additionally, we also offer a 12 month guarantee against any defects or breakages on all frames and lenses.

In the unfortunate event that your glasses are found to be faulty within 12 months we will at our discretion refund, replace or repair your glasses.  If the frame that needs replacing is out of stock, we may (with your agreement) suggest an alternative frame of equal or greater value than the original.  Please note that this does not cover misuse or damage that is not due to a manufacturing fault.

After 12 months our technicians will be happy to make any necessary repairs for a small charge.

Please contact us before returning any products to us and note that the original invoice must also be returned with the glasses.

***

All glasses chains are guaranteed against manufacturing defects for 2 years.

> click here to view all GLASSES frames <

By law, every optician is obliged to give you a written copy of your prescription at the end of your eye test.

The optician may well try hard to get you to buy your glasses from their shop but you do not have to do this if you do not wish to.  If you have mislaid your prescription simply ask you optician for a copy.

We recommend that you ask your optician to include your pupillary distance on your prescription - this is the distance between the centres of the pupils in each eye and is usually expressed in millimeters.  Knowing the exact distance between the customer's eyes helps the optician to ensure that the centre of each lens is aligned exactly with the centre of the customer's pupils.  Although we recommend that you ask for this measurement when you have your eye test it isn't a major factor at lower strength prescriptions.

For more information on pupilary distance click here. 

> click here to view all GLASSES frames <

There are certain circumstances in which you are entitled to a free sight test.  For example, the NHS will pay for your eye test if:

- you are 60 years old or over
- you have been diagnosed with diabetes or glaucoma
- an ophthalmologist has advised you that you're at risk of glaucoma
- you are 40 years old or over, and your mother, father, brother, sister, son or daughter has been diagnosed with glaucoma

For more information go to NHS website www.nhs.uk

> click here to view all GLASSES frames <

No. Contact lenses prescriptions are not the same as prescriptions for spectacles, therefore you need a regular glasses prescription in order to purchase glasses.

We can supply spectacles to prescriptions with maximum distance sphere of +/-8.00 dioptres and maximum power of any cylinder +/-4.00 dioptres.  Please note that at present we only supply single vision lenses and not biofocals or varifocals.

> click here to view all GLASSES frames <

The PD (Pupillary Distance) is the distance between the centres of the pupils in each eye and is usually expressed in millimeters - most adult PD's are between 60-65mm the average being 63mm.  Knowing the exact distance between the customer's eyes helps the optician to ensure that the centre of each lens is aligned exactly with the centre of the customer's pupils.  Although we recommend that you ask for this measurement when you have your eye test it isn't a major factor at lower strength prescriptions.

Unfortunately, many prescriptions given by High Street opticians do not include a PD measurement.  This is sometimes done intentionally to try to ensure that the customer will purchase their glasses from that particular optician rather than getting better value glasses elsewhere, for example from Glasses International.

You can either ask your optician for your PD measurement or alternatively you can ask someone else to help you measure it yourself.  Just follow these steps:

1. Have the other person face you about arms length away.
2. Ask them to place a millimetre ruler over the bridge of your nose.
3. Have the other person measure the distance between the centres of your pupils while  you look straight ahead - they need to place the 0 over the centre of one pupil in one eye and take the measurement to the centre of the pupil in the other eye.

Please note: it is not possible to get an accurate measurement by looking in the mirror and trying to read the ruler yourself.

If you do not enter the PD measurement we will make your glasses using an average pupillary distance measurement of 63 mm.  Whilst using an average pupillary distance measurement works very well for most people, some customers with strong prescriptions (or whose pupillary distance differs significantly from the average) may experience some problems.  Although such glasses will not damage or harm the eyes they may cause some discomfort or eye strain.

If you would prefer to include your exact PD measurement with your order you can save your prescription now and log in again later on to enter the exact measurements and proceed with your order.

> click here to view all GLASSES frames <

Your prescription is the most important part of getting your glasses so please take care when entering the details.

Your glasses will be manufactured according to the details you supply so if you have any problems reading your prescription please call us on 0844 35 777 59.  All prescriptions will be checked by an experienced manufacturing optician before any glasses are made and we will contact you if we notice anything unusual.

SPHERE (SPH)

The Sphere specifies the strength of a lens (and therefore its thickness) required to correct your focus - short sight is corrected by negative Sphere values and long sight is corrected by positive values.

The Sphere value always has a plus (+) or a minus (-) sign in front of it (for example ‘+1.50' or ‘-1.50') or above it - please ensure you pay special attention to this as selecting the wrong sign is the most common mistake customers make.  If the Sphere value is negative in one eye, then it is generally negative in the other eye and vice versa.  Some opticians may not include the decimal point (for example ‘-150').

There will always be a value for Sphere, even if it is just zero - which can be written on your prescription as 0.00, Pl, Plano or an infinity symbol which looks like a figure ‘8' on its side (∞).  If this is the case you should select ‘∞' or ‘Plano' from the drop down menu.

If the vision in one eye is very poor, the word 'balance' or 'bal' may also be written.


CYLINDER (CYL)

The Cylinder value determines the strength of the astigmatism correction and it is normally a number between ‘+4.00' and ‘-4.00'.  Astigmatism is where the eye loses its spherical shape and becomes more like a rugby ball.  This just means that the eye has difficulty focusing at certain angles.

The Cylinder value always has a plus (+) or a minus (-) sign in front of it (for example ‘+1.50' or ‘-1.50') or above it - please ensure you pay special attention to this as selecting the wrong sign is the most common mistake customers make.  Some opticians may not include the decimal point (for example ‘-150').  If the Cylinder value is negative in one eye, then it is generally negative in the other eye and vice versa.

If the optician has put a ‘DS' (this can sometimes be misread as O5) or has not entered anything in there, it simply means that there is no astigmatism.  If this is the case you can either leave this box blank, or select ‘DS' in the drop down menu.


AXIS (AXI)

The Axis value refers to the angle of the astigmatism correction and it is just a number on its own between 0-180.  As a rule, if you have a Cylinder reading on your prescription then you MUST also have an Axis reading.  If there is no Cylinder on the prescription however, there will also be no Axis - so leave it blank.


NEAR ADDITION (NEAR ADD) or INTERMEDIATE ADDITION (INTER ADD)

Your optician may have written ‘ADD' or ‘INTER ADD' somewhere on your prescription for reading or intermediate glasses - it will always be a plus (+) figure (for example ‘+1.75').

Near addition refers to your prescription required to correct near vision, usually for reading.  Intermediate addition refers to your prescription required to correct intermediate vision, for example for computer use or reading music while playing an instrument.

Opticians can write this anywhere on your prescription, sometimes once (for both eyes), and sometimes twice (once for each eye).  If nothing has been entered then leave this box blank.

PRISM and BASE

Prisms are normally used in spectacles when people have a slight squint or lazy eye.  If you have any information in the Prism column on your prescription, you should also have some information in the Base column.  If that is the case, please enter this information correctly into the 'any extra information' box and we will do our best to accommodate your prescription.  If there is an additional charge we will contact you first.

 

Ordering glasses on our website is easy and safe.  Take your time browsing through our wide selection of frames, try them on in our online ‘fitting room' or store them in your basket for later.  Once you have decided on your frames and lenses simply enter your details and your prescription information and pay using a debit or a credit card - that's it!

All you need to place an order is a copy of your latest prescription.  If you do not currently have a prescription or your last eye test was more than 2 years ago (or more than 1 year ago if you are 70 years old or over) you can still browse through our selection of frames and lenses now, and come back to our website to place an order later on.

> click here to view all GLASSES frames <

Here are some guidelines to help you choose a frame style and colour that looks good on your face:

• work out your face shape to find the best frame styles - the frame shape should contrast with your face shape and not mirror it
• the frame size should be in scale with your face
• consider your complexion (skin tone) to find the best frame colours - the frame colour should compliment your complexion and not contrast it

Remember though, these are not rules cast in stone - they are just guidelines. If you want to make a fashion statement and stand out from the crowd, just throw the rule book out and go for it!

Face shape

Face shapes can change over time due to a number of factors such as age, weight gain/loss and even a hair style. Listed below are the most common shapes.  It is possible that your face may not fit exactly into any one category and may be a combination of shapes.  Most people, however, will fit into one of the major categories which include:

OVAL

Oval is the most common face shape, it is generally balanced in proportion but is longer than it is wide. Slightly narrower at the jaw line than at the temples, with a gently rounded hairline.

Try
Frames which are as wide as the broadest part of your face. Rounded and rectangular frames will suit this face.

Avoid
Small or large oval shaped frames that mirror the shape of your face.

ROUND

Round face has curved lines, soft features and rounded jaw line and hairline. The width and length are usually in almost equal proportions.

Try
To make your face appear thinner and longer, try angular frames such as elongated ovals or rectangles and frames that are wider than they are deep.

Avoid
Small or large round frames that mirror the shape of your face.

SQUARE

Square face has strong distinctive jawbones and usually an equally square hairline. Broad forehead with the width and length in almost equal proportions.

Try
Frames that are narrow and wider such as ovals and soft rectangular shapes will help soften your features. Frames with a high side position will add length to your face.

Avoid
Square styles and any frames that are wider than your face.

RECTANGULAR

Long and slender, rectangular face is longer than it is wide with strong chin and defined cheekbones.

Try
Larger oval frames that extend beyond the temple with the sides positioned in the middle of the frame will make your face appear shorter and more balanced.

Avoid
Small rectangular styles as they will make your face appear longer.

HEART / BASE-UP TRIANGLE

Wider forehead that narrows gradually to a slightly pointed or rounded chin.

Try
Rectangular shapes in light or rimless frames will balance your face.

Avoid
Frames which are heavy and wide at the top.

BASE-DOWN TRIANGLE

This face has a dominant jaw line that tapers or narrows toward the cheeks and temples.

Try
Frames heavily accented with colour and detailing on the top half or cat's-eye shapes.  Semi rimless frames are a good choice.

Avoid
Frames heavily accented with colour and detailing on the bottom half.

DIAMOND

Not as common as other face shapes, this face shape is more angular. It is widest at the temples with wide cheeks, and narrow forehead and jaw line.

Try
Oval and cat's-eye frames will soften the angles of your cheekbones. Try frames that have detailing or distinctive brow lines.  All rimless glasses are also a good choice.

Avoid
Rectangular and round shaped frames.

Complexion

Skin tone is the primary element in determining colouring. Most people have either a cool (blue-based), warm (yellow-based) or dark skin colouring. As a rule, everyone looks best in his or her own colour base and so frame colour that complements your personal colouring will generally look better.

Cool Complexion
Choose lightweight metal frames, rimless and semi-rimless styles which all suit cool complexions, or try those with a hint of colour such as amber, silver, rose/pink, blue, or lilac shades. Styles with a side pattern will create impact.

Warm Complexion
Choose silver, gold or clear frames as well as copper, red, orange, bronze, yellow and green shades.

Dark complexion
All metallic frames in copper, bronze, silver, gun or black suit dark skins and amber works well too. Be careful with bright colours for dark complexions unless you want to make an impact.

***

If you are still not sure about what frames might suit you, visit our fitting room where you can try most of our frames online by uploading a photograph of yourself from your computer.  That way you can see what you will look like in a range of different styles and experiment with various shapes and colours.

> browse GLASSES frames now <
> browse FASHION SUNGLASSES now <
> browse PRESCRIPTION SUNGLASSES now <

The best way to make sure your new glasses will fit you well is to order a similar size to a comfortable pair of glasses that you already have.

You can usually read these measurements off your present frames - on the inside arm of most frames (arms are the parts that hook over the ears) there is a set of three numbers which are the frame's measurements in millimetres, i.e. 51-18-135. The first number is lens diameter, the second number is the bridge width, and the third number is the arm length. If your glasses do not have these measurements, you can easily check them yourself using a ruler.

While the lens diameter is a matter of choice, the bridge width and arm length will determine the actual fit. They do not need to be exactly the same, but the more similar the measurements are to your existing pair, the more comfortable the fit of your new glasses will be.

Please note: unlike with other styles, with all RIMLESS GLASSES, the lens diameter (or lens width) can be increased or decreased as required.

You can find the measurements for each pair of frames on our website just below its main picture.

Alternatively, just enter your existing frame sizes in the boxes below to find a pair with the closest fit:

> click here to try it now <

With so many different styles of frames to select from it may seem a little overwhelming to make a decision as to which ones to choose. 

In order to help you we developed a system that allows you to try on some of our most popular frames, this way you can see what our glasses will look like on you - on screen!

Here's what to do:

1. Browse through our selection of frames.
2. For each frame you would like to ‘try on' click on the ‘send to fitting room' button.
3. Upload a photograph of yourself from your computer and have some fun trying on as many frames you like!

Please note:
As you are able to adjust the size of the frames yourself, the size of the frame image may not represent the actual size of the frame.  While this feature allows you to see how the frame shape and style suits your face, REMEMBER TO CHECK THE FRAME DIMENSIONS before you buy it to ensure it will be a good fit.

> browse GLASSES frames now <
> browse FASHION SUNGLASSES now <
> browse PRESCRIPTION SUNGLASSES now <

You're welcome to buy just frames.  All you have to do is select ‘I don't need lenses (frame only)' option when ordering.

> click here to view all GLASSES frames <

You can order ANY of our frames as NON-PRESCRIPTION GLASSES.

Suitable for all the fashionistas out there who have perfect vision but love wearing spectacles, the non-prescription glasses make the ideal fashion accessory to enhance any outfit.

***

If you don't need a prescription but simply want to make a fashion statement, here is what you do:

    1)  choose your frame in the ‘prescription glasses' category and click 'buy now'
    2)  select ‘fashion only (non-prescription [plano] lenses)'
    3)  choose your lens options

   
    > browse GLASSES frames now <
   

Did you know...
You can make ANY of our frames into PRESCRIPTION SUNGLASSES - the great thing about it is that your glasses will be unique as no one else is likely to have the same pair made as sunglasses! They are ideal for prescription glasses wearers as they ensure you have the best possible vision when you are outside.

Alternatively, choose from our selection of PRESCRIPTION SUNGLASSES by clicking here.

Alternatively, choose from our selection of FASHION SUNGLASSES by clicking here.

We do our best to process orders quickly which is why we ask you to double check your prescription details, delivery address and contact details before submitting your order.  However, if you do find that you made a mistake please contact us immediately (by phone or email) to let us know and we will do our best to help.

All prescriptions will be checked by an experienced manufacturing optician before any glasses are made and we will contact you if we notice anything unusual.

> click here to view all GLASSES frames <

Unfortunately we do not offer re-glazing service.  This is because older frames can become brittle over time which may increase the likelihood of them being damaged during re-glazing.

At present we only supply single vision lenses and not bifocals or varifocals.

Single vision means that the lens only contains one prescription so it is designed for best vision at one specific distance.  Single vision lenses have the same focal power throughout and can be used to correct short sightedness, long sightedness, astigmatism, or a combination of these.

Most people who wear glasses before the age of 45 only need single vision lenses fitted into their glasses.  It is common to use two different pairs of spectacles, each with single vision lenses, for example one pair just for reading, and another one for looking at things at a distance.

Please note that we can supply spectacles for prescriptions with maximum distance sphere of +/- 8.00 dioptres and maximum power of any cylinder +/- 4.00 dioptres.

> click here to view all GLASSES frames <

We can supply the following single vision lenses:

Standard (1.5 index)
Made from CR39 resin (usually called 'plastic') they are ideal for most single vision prescriptions because they are much lighter and considerably more impact resistant than glass lenses. They are the most popular optical lenses and are also used by practically all High Street opticians.  Lenses made from CR39 plastic also make great prescription sunglasses as they are easy to tint.

HIGH INDEX LENSES
A high index lens is one which can be made thinner in the same power.  High index lenses have become increasingly popular as they are flatter, thinner and lighter than standard lenses and they do not distort the appearance of the eye. If you are a mid to high prescription wearer (and particularly if you selected a delicate frame) then we would recommend thinner lenses made of special higher index material as they will make your glasses more cosmetically appealing. As a rule, the higher the prescription, the bigger the impact higher index lenses will have on your appearance.

There are three options available:

• Thin & light (1.6 index)
  Recommended if your prescription is above +/-3.00.
  Up to 30% thinner than standard lenses, depending on prescription.
  
  Scratch resistant coating is included at no extra charge.

• Extra thin & light (1.67 index)
  Recommended if your prescription is above +/-4.00.
  Up to 40% thinner than standard lenses, depending on prescription.
  
  Scratch resistant and anti-reflection coatings are included at no extra charge.
• Super thin & light (1.74 index)
  Recommended if your prescription is above +/-6.00.
  One of the thinnest optical plastic lenses available on the market today - up to 45% thinner than standard lenses, depending on prescription.
  
  Scratch resistant, anti-reflection and UV400 protective coatings are all included at no extra charge.

Polycarbonate lenses (1.59 index)
Up to 28% thinner than standard lenses, depending on prescription.

Polycarbonate lenses are plastic lenses that are highly impact resistant and as a higher index material are also slightly thinner. Because rimless glasses are more fragile, we supply polycarbonate lenses as standard to make your glasses as robust as possible (but you can also choose these lenses for fully rimmed and semi-rimless glasses).

Scratch resistant coating is included at no extra charge.

Sun reactive (photochromic) lenses [brown / grey] (1.5-1.56 index)

Sun reactive (or photochromic) lenses are light sensitive lenses that produce a tint effect on exposure to sunlight and become clear indoors. They protect the eyes indoors as well as outdoors - correcting your vision and ensuring UV protection at the same time. They are ideal for people who regularly have to be inside and outside, or for anyone who doesn't want the inconvenience of carrying around an extra pair of prescription sunglasses.

Please note that these lenses are in general not suitable for use as sunglasses while driving, because windscreens tend to absorb the UV light that makes photochromic lenses work.

Scratch resistant coating and UV400 protective coating are included at no extra charge.

Polarised lenses [brown / grey / green] (1.5 index)

Polarised lenses provide maximum protection from reflected glare. They improve visual clarity and therefore help to better perceive contrast and depth of perception. They are very useful for driving, both in sunny and wet conditions. Polarised lenses are especially good for fishing as well as many other outdoor activities including water-sports and golfing.

Scratch resistant coating and UV400 protective coating are included (85% light absorption) at no extra charge.

 
> click here to view all GLASSES frames <

We offer a number of lens coatings and tints including:

• scratch resistant coating
  No lens material is scratch proof, however, lenses treated with a clear, scratch resistant coating do become more resistant to every day wear and tear. Although the coating does not make the lens 100% scratch proof, it helps to prevent minor scratches that can damage the surface of the lens and therefore it helps to extend the life of your lenses.
• anti-reflection coating
  Anti-reflection coating comes in the form of an almost invisible green film over the lenses and it improves both the vision and the appearance of the glasses. It dramatically reduces the amount of glare a lens has and therefore it is particularly useful for night time driving or working on a computer. If you have a strong prescription, you can use the anti-reflection coating combined with higher index lenses to make your glasses look and feel as thin as possible.
• UV400 protective coating
  Although invisible, ultraviolet light can be potentially damaging to our bodies. And although we all know about the damage that exposure to the sun can do to our skin, we often forget about the damage it can do to our eyes. Overexposure to UV light is thought to be a cause of cataracts, retinal damage and other eye problems. UV400 protective coating is a clear coating which helps to protect the eyes from the potentially harmful UV rays.

If you want to create a more unique look, you can do so by choosing one of the fashionable colours available and selecting it as either a tint (where the entire lens is the same colour) or a graduated tint (a gradual fade from dark to light).

And by adding a dark tint and a UV400 protective coating to your glasses, you can easily turn them into your very own, unique SUNGLASSES!

Our tints are defined by their light absorption factor and there are three options available:

• light tint (20% light absorption)
  This is a very light 'fashion' tint and is used primarily for cosmetic reasons to enhance a wearer's appearance.
• medium tint (50% light absorption)
  While not too dark to wear indoors, it gives some protection outdoors (although not in extreme light situations such as midday sun).
• dark tint (85% light absorption)
  A dark tint is ideal for all bright outdoor conditions and provides maximum protection from the sun especially for those people sensitive to light.  We recommend this option for most sunglasses applications.

Sunglasses tint colours available:
- light / medium / dark brown (also available as graduated int)
- light / medium / dark grey (also available as graduated tint)
- light / medium / dark blue
- light / medium / dark green

Please note: tints are only available with standard (1.5 index) and polycarbonate lenses (1.59 index).

We recommend:

For general use:
scratch resistant coating

For driving & computer work:
scratch resistant coating + anti-reflection coating

For outdoors & sports:
scratch resistant coating + anti-reflection coating + UV400 protective coating + tint
OR sun reactive (photochromic) lenses
OR polarised lenses

 
> click here to view all GLASSES frames <

At present we do not supply bifocal or varifocal glasses because the measurements required are too precise to be accurately supplied via the internet. We are working on ways to overcome this issue and in the meantime we recommend that you buy these from your local optician.

While we are currently not offering melanin sunglasses through the website, we can produce them on demand.  Please contact us regarding a price once you've selected your frames.

We have set out postage and packaging charges for spectacles which apply to any location in the world.  These are given below in Sterling (£).  For overseas customers, the charge will be the equivalent in whichever currency you choose on our website:

£3.50 for 1 pair
£4.50 for 2 pairs
£5.50 for 3 pairs+

Please note:
We offer FREE postage and packaging on all glasses chains.

We may sometimes ship multiple-order parcels separately to reduce delays.

> click here to view all GLASSES frames <

All orders will receive immediate attention and are often processed on the same day. We aim to deliver all orders within 10 days, although as with any mail order company we do ask that you allow up to 28 days for delivery.  We must stress this happens very rarely and is mostly dependant on the complexity of the prescription and coatings.

Your glasses will be sent to you 1st Class via standard Royal Mail packet post or AirMail if outside the UK.  The glasses' packages fit through most letterboxes, so you should not have to be in to receive them when they arrive.

> click here to view all GLASSES frames <

On the whole most frames should fit well although there might be occasions when a small adjustment is necessary to ensure an optimum fitting and comfort.  If this is the case you can take your glasses into any High Street optician - most will do this without charge but in some cases a small fee may be payable.

If you still have problems after that, please come back to us.

> click here to view all GLASSES frames <

We believe that like most of our customers, you will be delighted with your new glasses.

In the unlikely event there is a problem, please contact us immediately by email at info@glassesinternational.com or by telephone on 0844 35 777 59 (International: +44 844 35 777 59).

You can find details of our money back guarantee here.

> click here to view all GLASSES frames <

We accept most types of credit and debit cards including:

- Maestro / Switch
- Visa / Visa Debit / Visa Electron
- Mastercard
- Solo

We also accept payments from PayPal account holders.

For more details about our secure payment methods please visit www.sagepay.co.uk and www.paypal.co.uk.  These are our chosen payment service providers and they offer our customers the highest levels of security available when placing orders online.

> click here to view all GLASSES frames <

Regrettably, at this time we do not accept NHS vouchers as payment towards glasses.

We always ensure that the highest level of security is applied to all online transactions.

Glasses International do not collect, save, or store any of your credit card information.  Our online transactions are carried out by SagePay (previously Protx) in conjunction with NatWest Streamline or PayPal who ensure that all transactions are secure and protected.  Be assured that any sensitive information is never comprised which means you can shop in confidence.

SagePay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI).  They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.  For more information about the security standards employed by SagePay go to: www.sagepay.com/security_policy.asp

You also have an option to pay using your PayPal account. We chose PayPal to process payments because of their expertise with online financial transactions and their excellent reputation for reliability and security, as well as having one of the best fraud protection systems in the industry.  For more information about PayPal go to: www.paypal.co.uk

> click here to view all GLASSES frames <

If you have any further questions not answered in this section please contact us directly by email at info@glassesinternational.com or by telephone on 0844 35 777 59 (International: +44 844 35 777 59) and we will be happy to help.

Welcome to the Glasses International Ltd Website Terms and Conditions for use which apply to the use of this Website at www.glassesinternational.co.uk.

By accessing this Website and/or placing an Order, you agree to be bound by these Terms and Conditions.  Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, please do not use this Website.

The www.glassesinternational.co.uk Website is operated by Glasses International Ltd, a company registered in England and Wales with company number 6593621 and VAT registration number 937163511.

Our contact details are as follows:

                                    Mercury House
                                    Shipstones Business Centre
                                    North Gate
                                    New Basford
                                    Nottingham
                                    NG7 7FN
                                    United Kingdom

General email: info@glassesinternational.com
Telephone number: 0844 35 777 59 (International: +44 844 35 777 59)

1.         In these Conditions:

"Glasses International" means Glasses International Limited trading under the name of Glasses International with the following website address: www.glassesinternational.co.uk ("the Website").

"Your Order" means Orders placed by you using the ordering process as set out on our Website.

"Goods" means those products made available by Glasses International that you wish to purchase, as indicated in your Order.

2.         INTRODUCTION

2.1       You will be able to access most areas of this Website without registering your details with us.  Placing an order will require for you to register in order to enable us to fulfil your order.

2.2       We may revise these Terms and Conditions at any time by updating this posting. You should check this Website from time to time to review the then current Terms and Conditions, because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new Terms and Conditions after we have given notice, you should not continue to use this Website.

3.         CUSTOMER OBLIGATIONS

3.1       By submitting your Order you warrant, represent and undertake as follows:

(a)        that you are 16 years old or over and are not registered blind or partially sighted;

(b)        that you are in possession of a written prescription which has been issued to you by a registered medical practitioner or a registered optometrist ("your optician") following the testing of sight less than two years ago (or less than one year ago if you are 70 years old or over); and that any recommended re-test date has not elapsed;

(c)        to supply accurate and complete details regarding your current prescription including any additional notes written by your optician;

(d)        that you know of no reason why the Goods ordered from us may not be suitable for your requirements;

(e)        if you have worn spectacles before and experienced any problems, to provide us with details of such problems; and

(f)         that you are the authorised holder of any credit/debit card you may use on this Website.

(g)        you are a consumer as defined by Directive 97/7/EC on the Protection of Consumers in respect of Distance Contracts.

4.         REGISTRATION

4.1       To register with www.glassesinternational.co.uk you must be over 16 years of age.

4.2       Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

4.3       Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

4.4       We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. 

5.         ORDERING FROM US

5.1       You are deemed to place an order with us by ordering via our online checkout process.

5.2       No contract exists between you and us for the sale of any goods until we have received and accepted your order.

5.3       After placing an order, you will receive confirmation from us by e-mail to the e-mail address that you have provided acknowledging that we have received and accepted your order (Confirmation). 

5.4       Your order constitutes an offer to us to buy Goods.  Once we have sent the Confirmation there is a binding legal contract between you and us (Contract).

5.5       Receipt of payment does not mean that we have accepted your order and we reserve the right to return your payment to you if your order is not accepted. 

5.6       Before an order is accepted, if considered appropriate, we shall have absolute discretion to:

(a)        contact you to discuss your Order;

(b)        request that you send us the original written prescription (or a copy thereof);

(c)        request that you contact the registered medical practitioner or registered optometrist who provided your prescription to verify and/or discuss your prescription; or

(d)        request that you obtain your pupillary distance measurement from your optician.

5.7       We will use an average pupillary distance of 63 mm unless:

(a)        you specify your pupillary distance measurement in your order; and/or

(b)        the supervising manufacturing optician considers at his/hers absolute discretion that it is necessary for you to obtain an exact pupillary distance measurement.

6.         LIMITATIONS OF SUPPLY

6.1       The Goods are subject to availability.  If on receipt of your order the Goods you have ordered are not in stock or we cannot deliver the Goods within 28 days of the Confirmation being sent to you, we will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods within 30 days of your order.

6.2       We reserve the right to provide you with Goods of an equal or higher specification than the Goods ordered at the same price as the Goods ordered.

7.         PRICING AND PAYMENT

7.1       The price of any Goods will be as quoted on our site from time to time except in cases of obvious error .  All prices include VAT (where applicable) at the current rates (UK) and are correct at the time of entering information. You will be charged for your purchase in Pounds Sterling.  Please note that currencies displayed on the website other than GBP sterling (£) are shown as a guideline only and the exact price may vary slightly depending on each day's exchange rate.

7.2       Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.  You will be notified of any change in the prices of products that take place between the time you place your order and the time we send Confirmation of your order.

7.3       Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced when you place your order.  If a product is found to be incorrectly priced, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order.  If you choose to cancel your order we will refund or recredit you for any sum that has been paid by you or debited from your credit card for the Goods.

7.4       We are under no obligation to provide the Goods to you at an incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

7.5       Where we charge separately for packaging and delivery, the appropriate rates are set out in our specified pricing structure explained in Clause 8.1.

7.6       Your order cannot be accepted until we have received payment for the complete order.

7.7       We accept only the following forms of payment for online purchases:

- Maestro / Switch
- Visa / Visa Debit / Visa Electron
- Mastercard
- Solo

We also accept payments from PayPal account holders.

7.7.1    We do not accept cheques (cashier or personal) or money orders as valid forms of payment.

7.7.2    Orders will be processed once we have received payment authorisation.

8.         POSTAGE AND PACKAGING

8.1       We have set out postage and packaging charges for spectacles which apply to any location in the world.  These are given below in Sterling.  For overseas customers, the charge will be the equivalent in whichever currency you choose on our Website:

£3.50 for 1 pair
£4.50 for 2 pairs
£5.50 for 3 pairs+

Postage and packaging on all glasses chains is free.

8.2       Your glasses will be sent to you 1st Class via standard Royal Mail packet post or AirMail if outside the UK.  The glasses' packages fit through most letterboxes, so you should not have to be in to receive them when they arrive.

8.3       Our terms state that delivery can be up to 28 days. However, our aim is do deliver within 10 days, subject to the complexity of the prescription and coatings.

8.4       We will deliver the Goods to the address you specify for delivery in your Order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver by writing an email to us at info@glassesinternational.com.  We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).

We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period.

8.5       Upon delivery of the Goods you must carefully inspect them. If any of the Goods do not match the description or appear to be damaged or are missing, do not use the Goods and please contact us immediately by telephone or email to inform us of the problem.  We will then advise you as to how to proceed.

9.         TRANSFER OF RISK AND OWNERSHIP

9.1       The Goods will be at your risk from the time of delivery.

9.2       Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of the Goods, including delivery charges.

9.3       In the event of cancellation, risk remains with you until the Goods are received by Glasses International.

9.4       Goods supplied are not for resale.

10.       CANCELLATION / RETURNS POLICY / MONEY BACK GUARANTEE

Our wish is to ensure your complete satisfaction. The name of Glasses International stands for outstanding service, excellent quality and value for money, which are qualities seen in everything we do. We trust you will be entirely satisfied with your purchase. If for any reason you are not, please do not hesitate to contact us.

10.1     You may cancel a Contract at any time before the Goods are delivered.

10.2     You may cancel a Contract at any time within twenty one days, beginning from the date we dispatch your goods for delivery, as stated on your invoice.  In this case, you will receive a full refund of the purchase price paid for the Goods in accordance with clauses 10.4 and 10.5 below. 

10.3     To cancel a Contract, you must inform us by email or telephone.  You must inform us of your details and details of the Goods ordered and, if appropriate, delivery. You must also return the Goods to us immediately, in the same unused condition in which you received them and with all original packaging and the original invoice, at your own cost and risk.  You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

10.4     If you cancel the Contract between us within the twenty one day cooling-off period (see clause 10.2), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation, and in this case, we will refund the purchase price of the Goods in full but you will be responsible for the cost of returning the item to us.

10.5     We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

10.6     If you discover a manufacturing defect within 12 months of delivery, you must notify us immediately.  We will refund you the cost of returning the Goods to us.

10.6.1  In accordance with our 12 month guarantee against any defects or breakages on all frames and lenses we will at our absolute discretion repair or replace such Goods or give a refund. Please note that original invoice must also be returned to us with the Goods.

10.6.2  Glasses International shall not repair or replace any Goods or give a refund if:

(a)        it has not received the defective Goods back from you; or

(b)        the defect is caused by mistreatment or misuse of the Goods.

10.6.3  After 12 months our technicians will be happy to make any necessary repairs for a small charge.

11.       ACCURACY OF CONTENT

11.1     We have taken care in the preparation of the content of this Website, in particular to ensure that prices quoted are correct at the time of publishing. However, orders will only be accepted if there are no material errors in the description of the Goods or their prices as advertised on this Website.

11.2     Please note that any dimensions given about the Goods are approximate only and photographs may not match exactly the product with respect to the colour.

11.3     The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these Terms and Conditions might have effect in relation to this Website. 

11.4     We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice.

12.       SERVICE ACCESS

12.1     While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. 

12.2     Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. 

13.       OWNERSHIP OF RIGHTS

13.1     All rights, including copyright, in this Website are owned by or licensed to Glasses International Limited. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this Website for any purpose.

14.       LINKS TO AND FROM OTHER WEBSITES

14.1     Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

14.2     If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

(a)        you do not remove, distort or otherwise alter the size or appearance of the Glasses International Ltd logo;

(b)        you do not create a frame or any other browser or border environment around this Website;

(c)        you do not in any way imply that we are endorsing any products or services other than our own;

(d)        you do not misrepresent your relationship with us nor present any other false information about us;

(e)        you do not link from a website that is not owned by you; and

(f)         your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

14.3     We expressly reserve the right to revoke the right granted in this Clause 14.2 for breach of these terms and to take any action we deem appropriate.

14.4     You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of Clause 14.2.

15.       LIABILITY

15.1     If you do not receive Goods ordered by you within 28 days of the date on which you ordered them, we will have no liability to you unless you notify us by email or telephone of the problem within 30 days of the date on which you ordered the Goods (unless this is not reasonably practicable).  If you notify a problem to us under this condition, our only obligation will be, at your option:

(a)        to make good any shortage or non-delivery; or

(b)        to refund to you the amount paid by you for the Goods in question in whatever way we choose. 

15.2     You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase Goods from this Website.  The importation or exportation of certain of our Goods to you may be prohibited by certain national laws.  We make no representation and accept no liability in respect of the export or import of the Goods you purchase.

15.3     We try to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the Website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment, software data or other property as a result of using this Website.

15.4     If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. 

15.5     You undertake to us that you will immediately indemnify us against all proceedings, costs, fees, expenses, payments, liabilities, losses and damages arising out of the breach or negligent performance by you of any terms of these Terms and Conditions.

15.7     Nothing in this Agreement shall exclude or limit either party's liability for fraud or death and/or personal injury resulting from that party's negligence.

15.8     We shall not be liable to you for loss of profit,  loss of revenue, loss of actual or anticipated savings, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with any Contract.

15.9     We accept no liability in respect of any non-standard use of the Goods such as, by way of example only, wearing spectacles while practising extreme sports.

16.       GOVERNING LAW AND JURISDICTION

16.1     These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

16.2     It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

17.       FORCE MAJEURE

17.1     We shall be entitled to suspend or withhold deliveries of Goods in the event of any delay or stoppage howsoever caused including any strike, mechanical breakdown, act of God, any hostile action or any other cause beyond the Company's control and the Company shall not be liable for any loss, expense or damages whatsoever suffered by the buyer as a consequence of any such delay.

18.       THIRD PARTY RIGHTS

18.1     A person who is not a party to a Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of a Contract.

19.       OTHER PROVISIONS

19.1     If any provision of these Terms and Conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

19.2     By accepting these Terms and Conditions you also agree to be bound by the terms of our Privacy and Cookie Policy.

Glasses International Ltd is committed to ensuring that your privacy is protected.  The purpose of this statement is to set out how we use any personal information that we may obtain from you.  Please take a few minutes to read it.  By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

DATA PROTECTION ACT 1998

We are registered with the UK Information Commissioner as a data controller and we try our best to comply with the Data Protection Act 1998.

WHAT INFORMATION WE COLLECT

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our website to purchase products you will need to register and you will be asked to provide certain information about yourself including your name, contact details and credit or debit card information. This allows us to process and fulfil your order. We will store this data and hold it on computer or otherwise.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. 

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

WHAT WE DO WITH THE INFORMATION WE COLLECT

Your information will enable us to provide you with access to all parts of our website and to supply the goods you have requested.  It will also enable us to bill you and to contact you where necessary concerning your orders.  We will also use and analyse the information we collect so that we can administer, support and develop our business and improve the service we provide to our customers.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.  We might also use your information to let you know by email about other products and services which we offer which may be of interest to you.  If you do not wish to be contacted about our products and services, please let us know in writing either by email or post.

DISCLOSURE OF YOUR INFORMATION

Unless required to do so by law, we will not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. 

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.  Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details, just a unique random number.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.

SECURITY AND DATA RETENTION

Please note that while no system of technology is completely safe, "tamper" or "hacker- proof", we have endeavoured to take all reasonable steps to protect your personal information and all data supplied by you will be kept on our website's secured servers and computer systems, protected from outside intrusions. Unfortunately, we cannot be responsible for any breach of security unless this is due to our negligence or wilful default.

Credit/debit card processing
Glasses International do not collect, save, or store any of your credit card information.  Our online transactions are carried out by SagePay (previously Protx) or PayPal who ensure that all transactions are secure and protected.  Be assured that any sensitive information is never comprised which means you can shop in confidence.

CONTROLLING YOUR PERSONAL INFORMATION

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

CHANGES TO THIS PRIVACY AND COOKIE POLICY

We reserve the right to make changes to this policy from time to time. Any changes to the policy will appear on this page, which you should check from time to time. By continuing to use the site you are deemed to accept changes to this policy.

CONTACT

If you have any questions or comments about any aspect of this policy please contact us by email, post or telephone.

If you do not wish to be contacted about our products and services, please let us know in writing either by email or post.

Office opening hours:
9am to 5.30pm Monday to Friday (UK time)

By email

Please feel free to email us at info@glassesinternational.com if you need help with ordering or with any other queries you may have.

We strive to reply to all emails within 48 hours.

By telephone

National: 0844 35 777 59

International: +44 844 35 777 59

Due to the high volume of calls we are often receiving we may not be able to always answer your call straight away. If this happens please leave a short message for us together with a telephone number and we will get back to you as soon as we can. Alternatively, you can send us an email or contact us using Skype.

By Skype

Skype name: GlassesInternational

By post

Glasses International Ltd
Mercury House
Shipstones Business Centre
North Gate
New Basford
Nottingham
NG7 7FN
United Kingdom